Samsung has clarified the privacy policy for its Smart TVs today. It reacts to user concerns, who accused Samsung of its TVs eavesdropping on them. The company stated directly in the privacy policy that you should not mention personal or any other intimate information in front of the TV, as this can be sent along with voice commands to third parties who use the collected data to improve voice recognition and voice control functions.
At the time, Samsung clarified that the data is encrypted so that no one can access it, and at the same time added that if there are concerns, users can turn off the voice function, or disconnect the Smart TV from the Internet connection and leave it offline. However, it doesn't seem to have taken too long, and Samsung has published an article on its blog detailing how the "eavesdropping" actually works. The company explains that the TVs do not monitor your conversations in any way, but they try to detect when you say a voice command.
Voice Recognition works in two ways. The first is that there is a microphone directly in the Smart TV, which follows predetermined voice commands to change the volume or the TV channel. These commands are not stored or transmitted. The second microphone is located in the remote control and it already requires cooperation with a remote server to search for content - but requires activation with a button. These are precisely those intelligent functions such as the aforementioned recommendations of good movies, when the television simply has to connect to the server to find movies or other content rated by users, for example, on IMDB or RottenTomatoes. It works on the same principle as voice services on many smartphones and tablets.
var sklikData = { elm: "sklikReklama_47926", zoneId: 47926, w: 600, h: 190 };
var sklikData = { elm: "sklikReklama_47925", zoneId: 47925, w: 600, h: 190 };
*Source: Samsung
