Press Release: The number one among Czech online retailers, Alza.cz, is in its place, among other things, thanks to first-class customer service, available to all shoppers, but in addition, it also offers exclusive services within Alza Premium. They provide you with, for example, free shipping on everything, exclusive discounts, an 18-month return period, priority processing of complaints, delivery without waiting and much more. In addition, this program has a 30-day trial version that allows you to try out many of these services with your own purchases.

Who is Alza Premium intended for?

Alza Premium it is intended for current and future customers who use or want to use Alza.cz services more often and more advantageously, usually several times a month. Now, if you're worried that someone wants you to buy electronics this often, we can put your mind at ease.

Alza.cz has been selling consumer goods for some time, i.e. hygiene items, cosmetics, cleaning products and much more. In addition, you can find these products in the Alza.cz e-shop usually significantly cheaper than in brick-and-mortar stores, which means that the price of the subscription can easily be returned to you in a single purchase, especially when you do not have to pay postage. And you don't yet know about the other bonuses that this service will bring you. We present them below.

Free transport

S Alza Premium you don't have to pay postage, you have free shipping throughout the Czech Republic, both to your home and to branches and to AlzaBoxes. You only need to remember how much money it costs you to transport one package, and the return is calculated twice. In addition, you can apply free shipping to any item of any value, so you can easily buy a new TV, as well as a toothbrush, from the comfort of your home.

Exclusive Premium Deals and Black Friday a day early

Another advantage Alza Premium Premium Deals are included in this service. There is a whole, regularly updated list of these, which includes special prices and discounts on selected products as well as the entire assortment of certain brands. Premium Deals are usually limited time, but there are always several going on and you can save thousands on them.

In addition, during the regular Black Friday event with discounts of up to 80%, you will always have the opportunity to purchase goods a day earlier than customers without Alza Premium, so you will be sure that you will always get your hands on a limited number of discounted items.

Immediate processing of complaints

By law, every e-shop has a 30-day deadline to process a complaint, and even though Alza.cz often does it faster, it offers you the option of immediate complaint processing. If your item breaks within 90 days of purchase, with Alza Premium you will receive a new item immediately.

Personal Assistant

If you don't know how to choose goods to best meet your expectations, you will definitely appreciate the advice of an expert. All users Alza Premium they have at their disposal a special chat window on the Alza.cz website, in which they can request advice from an expert, which they will also receive. In addition, if an Alza Premium subscriber calls the customer hotline 225 340 111, he will be served preferentially.

Priority delivery of goods and Alza HomeBox for free

Program members Alza Premium they also have priority delivery of goods at branches. After you pay in PayBox, you go to pick up the goods immediately. So you don't have to wait for other customers to check in, for example a special counter is reserved for you at the checkout in Prague 7.

Alza.cz has also been offering probably the most convenient delivery method for some time - Alza HomeBox. This is a special secure box (loaned free to Alza Premium members with an annual subscription) that you place, for example, in front of your house and to which you can have goods sent. You don't have to wait for the courier or worry about missing it. Shipping this way is also free for Alza Premium members.

18 months to return goods

Currently, Alza.cz is expanding its product range with the applicable service "Don't risk anything", which you have for free as Alza Premium members. If you use it to buy goods, you can return them for a period of 18 months, Alza.cz will buy them back from you at a price reduced by only 3% for each month of use.

Magazine and newspaper subscriptions

Not a small advantage Alza Premium subscription to selected newspapers and magazines is already included in the price. For example, MF DNES and Lidové noviny are worth mentioning, whose annual electronic subscription costs more than the annual Alza Premium subscription.

Alza Premium has free trial version for 30 days in which you get free shipping, priority claims processing, a personal assistant, early Black Friday and 18 months for returns. In light of this information, there is no reason not to try Alza Premium on your next purchase.