Series phone user group Galaxy The S20 (including the S20 FE) filed a lawsuit against Samsung in the US. In it, he accuses the Korean technology giant of a "widespread defect" in the glass of the cameras of all models Galaxy S20.
The lawsuit, which was filed in the District Court of New Jersey, alleges that Samsung violated the warranty agreement, several consumer protection laws and committed fraud by selling the smartphones Galaxy S20 with cameras whose glass broke without warning. Samsung allegedly refused to cover the problem under warranty, even though it was aware of the defect, according to the plaintiffs. According to the lawsuit, the problem specifically lies in the accumulated pressure under the camera glass. The plaintiffs had to pay up to 400 dollars (roughly 8 crowns) for the repair, only to have their glass broken again. If the suit gains class-action status, the plaintiffs' lawyers will seek reimbursement for repairs, "loss of value" damages and other compensation. Samsung has not yet commented on the lawsuit.
And what about you? You are the owner of a model of the series Galaxy S20 and have you ever had your camera glass break without your help? Let us know in the comments below the article.
Hello, so Sunday 15/8, finally sunny outside, phone in the back pocket of the jersey (road cycling, not freeride), navigation on with connection to the watch... And after returning, the glass against the top lens of the camera is cracked. Exactly as pictured in the article. The phone is in the original plastic Samsung case, and also in a textile cover from the glasses. Probably the effect of the (internal) temperature of the phone. I've had the phone for 4 months and it's never dropped... So I'm curious how Samsung in the Czech Republic will deal with this...
I am sitting outside in the garden on 15.6. Warm outside. I'm looking at my phone and I put my phone on the table out of the blue and suddenly I hear a bang. The glass has several cracks on it. I have it in the original silicone case, I treat it with love and just put it on the table and the glass in the grove. Unfortunately, it also interferes with the photos. Samsung S20 FE