Five years ago, the European Union passed a law that largely abolished roaming charges for residents of the bloc traveling with their mobile devices across borders. Now the EU has extended this Roam-like-at-home legislation for ten years, which means that European consumers will not have to travel to another EU country (or Norway, Liechtenstein and Iceland, which are members of the European Economic Area) space) charged most of the extra fees at least until 2032.
In addition to extending the benefits of free roaming for another decade, the updated legislation brings some significant news. For example, EU residents will now have the right to the same quality internet connection abroad as they have at home. A customer using a 5G connection must obtain a 5G connection while roaming wherever this network is available; the same applies to customers of 4G networks.
In addition, European lawmakers want mobile operators to make customers aware of alternative ways to get in touch with healthcare services, either through a standard text message or a dedicated mobile app. It will be an addition to the current emergency number 112, which is available in all EU countries.
You could be interested in
The updated law directs operators to make clear to customers the additional fees they may incur when calling customer service, airline technical support, or sending "texts" to participate in contests or events. European Commissioner for Competition Margrethe Vestager welcomed the extension of the law, saying it was a "tangible benefit" for the European single market. The updated legislation entered into force on 1 July.
