Series watches Galaxy Watch4 have a lot of great features and still good battery life, but like everything else they are prone to bugs and issues. One of those that some may encounter is that they Galaxy Watch4 won't turn on. What should you do in such a case?
There are many reasons why your Samsung smartwatch might not turn on properly, but the first thing you should try is simply leaving the watch on the charger for a few hours. A completely discharged battery sometimes comes to life only after some time, so it is a good idea to let the watch charge for a few hours, ideally on the charger that came with the watch in its packaging. We recommend trying it overnight before taking any drastic action.
You could be interested in
Samsung GVI3 update may be the culprit
If your Galaxy Watch4 won't turn on even after a few hours of charging, they may have fallen victim to a faulty update. One of the latest device updates Galaxy Watch4 for some users "bricks" the device. The problem occurs after installing an update ending with the GVI3 firmware version and the watch running out of juice and turning off. So when that happens, they can no longer be turned on. If the watch is left on indefinitely, the problem won't show up, but even a simple restart will kill it.
Gallery
Samsung didn't provide an explanation for the exact cause, but it seems to be a pretty big problem. The good news is that the company is taking steps to fix the problem. For those who haven't updated yet, the update has been downloaded. This means that it will no longer install automatically or on demand on your device, unless of course it has already done so. Additionally, Samsung is working on a new software update that fixes the issue.
You could be interested in
Contact customer support
If your Galaxy Watch won't start because of the update, Samsung recommends contacting customer support for help. After all, the company provided the following statement regarding this very issue:
“We are aware that the limited number of models in the series Galaxy Watch4 won't turn on after recent software update (VI3). We have stopped updating and will release new software soon.
To consumers who are in line with watches Galaxy Watch4 may have encountered this problem, we recommend that they visit their nearest Samsung service center or call 1-800-Samsung.”
You can find the official website of Samsung's Czech support <a href="https://cdn.shopify.com/s/files/1/1932/8043/files/200721_ODSTOUPENI_BEZ_UDANI_DUVODU__EN.pdf?v=1595428404" data-gt-href-en="https://en.notsofunnyany.com/">here</a>, where you can contact the company online or by phone. It is not yet clear how Samsung will deal with the non-functioning watch, but a piece-for-piece exchange is directly offered. In addition, since this is only a one-year-old model, if you did not buy it for a company, it is still under warranty. At worst, you'll have to wait for the service to diagnose and flash the software if it somehow gets into the watch's guts.
Good battery life? Sorry?!!!
Of course, it depends on the purpose of use. For the larger version of the Classic, we can even spend the day
So updating the existing software probably won't solve it if they don't turn on. Maybe a kick through ODIN would be a way, but I'm moving. It remains to exchange piece, for piece. I am waiting for what they will tell me about it in the complaint.
An hour before sending it for a claim, I turned it on after three days of inactivity and it started with the latest update. 18.11.2022/XNUMX/XNUMX
Have you heard from Martin, please? I have the same problem, they won't turn on.
An hour before sending it for a claim, I turned it on after three days of inactivity and it started with the latest update. 18.11.2022/XNUMX/XNUMX