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The days when all financial operations on the account had to be done at the counter of the given bank are long gone. The ingenuity of scammers knows no bounds, and they are not afraid to call you just to extort important informace, with the help of which they will then rob you. Think you won't fly? These scumbags can be resourceful. 

It is not a problem for them to call you from an unknown number and pretend to be an employee of the Police of the Czech Republic. They usually sound really believable in that if you report your online banking credentials to them, they'll fix the problem for you, typically a hacked account. They even have answers ready if you oppose them in a certain way. Why not go check it out informace, which they tell you, to the bank? E.g. because its employee is being investigated for embezzlement.

The frequency of fraud is still rising and still changing slightly. It doesn't matter if you get a call from the police or a bank teller. NEVER you should not communicate sensitive informace over the phone, which the other party usually wants from you in such a case. This is because the official or the police officer never really requires this data, because he knows that it is private and you are not supposed to share it with anyone. Likewise, never give remote access to anyone. 

Never give the following information to anyone: 

  • Login name 
  • password 
  • PIN 
  • Payment/debit/credit card number 
  • CVV or CVC code (you only enter this when paying online) 

Be careful with your login and personal information. Do not share them with anyone or store them on computers on public networks or at school. The Bank and the Police never ask for your login details, and certainly not by phone, e-mail or via social networks! 

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